I had never ordered from Duke's before but I knew I wanted to get my 11-year-old pit mix the Fluff & Tuff toys and they had them in stock. It was a GREAT shopping experience! I ordered Doc Koala and the raccoon and my dog (and my sister's pit mix, too) loves them. Plus, Duke's added in a cute advent calendar and small bag of treats with the order for free, which was a very unexpected but lovely surprise.